Contact Us
At Oshi Casino, we understand that our customers may need assistance with various issues, from account verification to technical problems. We're here to help! Our support team is dedicated to providing you with the best possible experience.
Support Channels
We offer multiple channels for you to reach out to us:
Live Chat Support
We're not listed explicitly as having live chat availability. However, we strive to be responsive to our customers' needs.
Email Support Response Time
Please note that our response times may vary depending on the complexity of your issue and our workload. We aim to respond within a reasonable timeframe, usually 24-48 hours.
Help Centre Access
We have a comprehensive Help Centre where you can find answers to frequently asked questions about various aspects of Oshi Casino, including account verification, technical issues, and responsible gambling assistance.
Frequently Asked Questions (FAQ)
Before reaching out for support, please check our FAQ section, which covers many common topics. If your issue is not listed there, feel free to contact us!
Verification or Account-Help Support
We're happy to assist you with any questions about account verification, including the process and requirements.
Responsible Gambling Assistance
If you're experiencing problems related to responsible gambling or self-exclusion, please get in touch with our support team. We'll guide you through our resources and help you find assistance if needed.
Technical Support
We provide technical troubleshooting to assist you with any issues related to game performance, account management, or other platform-related problems.
Troubleshooting Process
To ensure we can best address your issue, please have the following information ready when reaching out:
We'll walk you through our troubleshooting process to resolve your issue as efficiently as possible.
Complaint or Dispute Guidance
